Complaints & Warranty

Complaints & Warranty

Your satisfaction is our top priority

Our company philosophy is clear: the customer is always at the heart of everything we do. We go to great lengths to ensure you are completely satisfied with our products and services. Quality and reliability are our absolute priorities.

Should something not meet your expectations or if a problem arises, we stand by our responsibility. In such cases, I personally take responsibility and ensure a swift and straightforward solution.

Direct contact for your concerns

For any questions, complaints or warranty claims, I welcome your direct contact. Please send me an email at georges@mischel.lu – I will personally attend to your matter and work with you to find a satisfactory solution.

Your trust is our most valuable asset. Let us stay in dialogue.

Personal service and customer satisfaction – that is our promise to you.

your Georges Mischel